Refund Policy
Ali Riaz Chaudhary Digital Agency
At Ali Riaz Chaudhary Digital Agency, we are committed to providing exceptional digital services to our clients. We understand that circumstances may arise where you may need to request a refund. Our refund policy outlines the terms and conditions under which refunds will be considered.
1. General Conditions
Refunds will be considered under the following conditions:
- The refund request is made within 14 days of the purchase or initial payment.
- The services provided are not as described or have significant issues that have been communicated and documented.
- The client has cooperated fully with our team in attempting to resolve any issues prior to requesting a refund.
2. Non-Refundable Services
Certain services are non-refundable, including but not limited to:
- Completed projects where the client has approved the final deliverables.
- Monthly subscription or retainer fees for ongoing services.
- Custom development work, where significant progress has been made and the client has provided approval at various stages.
3. Eligibility for Refunds
To be eligible for a refund, clients must:
- Submit a formal refund request to info@aliriazchaudhary.com within the specified time frame.
- Provide a detailed explanation of the issues or reasons for dissatisfaction.
- Allow our team to address and attempt to rectify the concerns raised.
4. Process for Refund Requests
- Submission: Email your refund request to info@aliriazchaudhary.com with the subject line “Refund Request – [Your Project Name]”.
- Review: Our team will review the request and may contact you for additional information.
- Resolution: We will work to resolve the issue within 14 days. If the issue cannot be resolved, and the request meets our refund criteria, a refund will be processed.
5. Partial Refunds
In some cases, a partial refund may be offered based on the work completed and the value delivered up to the point of the refund request.
6. Changes to Refund Policy
Ali Riaz Chaudhary Digital Agency reserves the right to modify this refund policy at any time. Any changes will be communicated to clients via email and updated on our website.
7. Contact Us
If you have any questions about our refund policy or need further assistance, please contact us at info@aliriazchaudhary.com.
By engaging with Ali Riaz Chaudhary Digital Agency, you acknowledge that you have read, understood, and agree to this refund policy.
Thank you for your business and understanding.
Ali Riaz Chaudhary Digital Agency
www.aliriazchaudhary.com
Email: info@aliriazchaudhary.com
